Shipping / Returns / International Orders
We ship daily Monday - Saturday.
Boxes usually get picked up by USPS at 9 am, later orders will be shipped the next day.
We ship with standard USPS Priority Mail boxes. We charge for shipping what we pay USPS (plus/minus a few dimes depending on your region).
Your shipping cost depends on the quantity of Gemmos that fit in a box:
|1||$4.50 (Fist Class), $9 (Priority)|
|2 - 4||$9|
|5 - 9||$12|
|10 - 20||$15|
Books ship separately for free with Media Mail. We pack books with Gemmos if the box size permits.
Returns, wrong items, and damaged shipments
Please email us and tell us what happened.
We pack your Gemmos carefully, but we hear also about some very rough handling of the packages by USPS. And glass does break. Let us know and we replace these.
It is not possible to finalize an international order in our store directly.
Here are the steps:
1. Add the items that you like to order in your cart.
2. Email us and include your address. We will look up your cart and send you a shipping quote.
3. Upon your confirmation we will create a new order from your cart, add the confirmed shipping cost.
4. We will send you an invoice. Paying the invoice is basically your checkout process. When we ship your order you will receive a tracking number.
We do always insure international shipments.